Senior Product Owner and Business Designer with over 15 years of experience in the IT industry in projects of all sizes—from dynamic start-ups to complex enterprises. With a strong focus on delivery, action, and ownership, I thrive on challenges and innovation, always bringing an Agile mindset to the table. I am currently developing AI-based products for market leaders in the marketing industry.
I’ve spent the last decade coaching, mentoring, and training teams. As a certified FRIS trainer and coach, I take pride in fostering both individual and collective growth.
You can meet me at events dedicated to product, project, and team management, as well as at Merito University in Wroclaw, where I teach students.
Outside of work, I channel my creativity in different ways—whether as a cafe owner or an avid techno fan.
Prelekcja/Presentation:
Selling Bad News
Selling Bad News – no one likes receiving or resolving bad news. And sooner or later it will happen to everyone – removal from the project, shortened delivery time, last-minute change of requirements. Sounds good, doesn’t it?
In this short talk, I will share some juicy communication tricks that will make it easier to send and receive bad news. All in the sauce of events from more than 10 years of IT projects!
We will touch on proactive communication, management based on SCRUM pillars, building relationships, and above all, how to manage frustration.
Regardless of your role in the project or how long you have worked in IT, you need to eavesdrop on this talk!
Język prezentacji/Language: EN
Czego uczestnicy nauczą się z Twojego wystąpienia? / Key takeaways:
- specific phrases that you can immediately introduce to the project
- sample agendas where you announce bad news
- ways to give evasive answers that business sometimes requires and needs